Service & support

Supplied by us, supported by us.

Our value is not in the box. It is in the expertise around it. We help customers specify, install, commission, maintain, and support the right solution for their operation.

360°: Specify · supply · install · support
13+: Manufacturer partnerships
UAE: Coverage across the Emirates

What we do

Technical consultation & specification

We start by understanding your operation, then specify the right equipment, layout, and solution — built for the job rather than selected from a catalogue line.

Installation & commissioning

Delivery, installation and commissioning of workshop and industrial equipment, set up to the manufacturer's standard and handed over ready to work.

Calibration & certification

Calibration for alignment, inspection and measuring equipment, with the documentation your operation and audits require.

Genuine spare parts & consumables

We supply parts and consumables for the brands we represent, helping equipment stay productive and downtime stay short.

Maintenance & after-sales

Ongoing maintenance and responsive after-sales support that protects the value of the equipment over its working life.

Operator support

Product expertise and operator guidance from people who understand the equipment, with support that extends beyond the point of sale.

Coverage

Close to where you operate.

We work out of Abu Dhabi and Dubai and support customers right across the Emirates with the parts and technical backup to keep your equipment productive.

Abu Dhabi
Head office
+971 50 585 8231
Dubai
Branch office
+971 50 585 8231

Annual maintenance programmes

Maintenance, managed for the year ahead.

Keep equipment performing with a structured Annual Maintenance Contract. Our AMC programmes protect uptime, extend equipment life, and make maintenance costs predictable across the year.

Scheduled inspections

Planned visits at agreed intervals that keep equipment operating within specification.

Preventive maintenance

Routine servicing that addresses wear before it becomes downtime.

Performance reporting

Clear reports on equipment condition, work carried out, and recommended actions.

Emergency support coordination

Priority response and parts coordination when unplanned issues arise.

Periodic performance reviews

Regular reviews to optimise reliability, efficiency, and lifecycle planning.

Success stories

Practical solutions, measurable outcomes.

A few examples of how the right equipment and support changed how our customers operate.

Workshop infrastructure enhancement

Challenge: A growing automotive service facility needed improved efficiency, more reliable equipment and scalable infrastructure to meet rising demand.
Solution: HAPUS supplied and supported workshop equipment, compressed-air systems, professional tools and operational technologies from internationally recognised manufacturers.
Outcome: Improved workflow efficiency, enhanced equipment reliability and a stronger operational foundation for future growth.

Compressed air system solutions

Challenge: Industrial customers required reliable compressed air for continuous operations while minimising maintenance and downtime.
Solution: HAPUS delivered compressor technologies and supporting infrastructure tailored to the operation's requirements and long-term performance.
Outcome: Improved reliability, optimised performance and greater confidence in day-to-day production.

Automotive refinishing solutions

Challenge: Body and paint facilities needed premium products capable of supporting manufacturer-level finishing standards.
Solution: Through partnerships with globally recognised brands, HAPUS supplied professional refinishing technologies and technical guidance.
Outcome: Enhanced finish quality, improved consistency and greater confidence in meeting customer satisfaction targets.